Contact Us

We’re Here to Help.

Whether you have a question about your order, need advice on choosing the right crystal for your energy, or simply want to share your Kosmos Zen story, we would love to hear from you.

How to Reach Us

📧 Email Support please email us at: support@kosmoszen.com

  • Please include your Order Number (#1234) if you are inquiring about an existing purchase.

Customer Service Hours Our team is based in Toronto, Canada (EST Time Zone).

  • Monday – Friday: 9:00 AM – 6:00 PM EST

Response Time We strive to respond to all inquiries within 24 hours during business days. Thank you for your patience and kindness.

Frequently Asked Questions Before sending an email, you might find your answer instantly in our FAQ section:

Business Address Kosmos Zen [122 Field Dr, Scarborough, ON, Canada] (Note: This address is for correspondence only. Please do not send returns here without prior authorization.)